Test new page
{
"title":"Potential Customs claim",
"taskType":"INCIDENT",
"description":"Operation started without proper approvals",
"taskLink":"https://www.bzctrl.com/app/#/todo/EXA-CON-BUS-WOR-03",
"tags":["ORDER 777"]
}
"title":"Potential Customs claim",
"taskType":"INCIDENT",
"description":"Operation started without proper approvals",
"taskLink":"https://www.bzctrl.com/app/#/todo/EXA-CON-BUS-WOR-03",
"tags":["ORDER 777"]
}
This URL can be stored in the external system for direct access and traceability. Or you can open this URL in the browser by the JavaScript function(window.open("URL") ).
From a UI/UX perspective the following should be considered (* Mandatory, Italic - User input, CAPITOL - System generated Values)
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| Todo Type | Fields | Input | Comments |
| incident, task | todoType* | INCIDENT | Customer - option to change to Task (or in case only used for Incidents default value) |
| Todo Type | Fields | Input | Comments |
| incident, task | todoType* | INCIDENT | Customer - option to change to Task (or in case only used for Incidents default value) |
| incident, task | domain* | EXA-CON-BUS-WOR | Default value to include by Customer, relates to the Domain |
| incident, task | workspace* | WOR | Default value to include by Customer, relates to the Workspace under the Domain |
| incident, task | title* | Free text field | Customer, allow user to provide Title/Subject |
| incident, task | description* | Free text field | Customer, allow user to provide Description |
| task | result | Free text field | Customer, allow user to provide Results (optional) |
| incident | financialImpact | Numbers field | Customer - For User it should be clear this is a EUR amount. Only Number is provided. BzCtrl. - This should be included in the Field "Potential financial impact of the incident" set as EUR. |
| incident | impact | High, Medium, Low | Customer, allow user to select out of these three options (optional) |
| incident | likelihood | High, Medium, Low | Customer, allow user to select out of these three options (optional) |
| incident, task | status* | In Progress | Options BzCtrl. are To do, In Progress, Done and Expired. Customer - default when sending on In Progress, with option to change by User to Done. BzCrtrl. - If status - Done, set due date to date transaction. |
| incident, task | priority | High, Medium, Low | Customer, allow user to select out of these three options (optional) |
| incident, task | assignee* | User@example.com | Customer, Same as Reporter. E-mail address of the User. |
| incident, task | reporter* | User@example.com | Customer, E-mail address of the User. |
| incident, task | category | n/a | |
| incident, task | orderID* | ServiceOrder Number | Customer - BzCrtrl. - Set as Tag |
| incident, task | LRN | LRN | Customer - BzCrtrl. - Set as Tag (if available handy reference) |
| incident, task | reminderDate | Calendar selection | n/a |